Paste your Google Webmaster Tools verification code here

Order Corner: Helpful Tips



ArcelorMittal enjoys a webstore-based program with made-to-order goods.  Each order is customized to your needs.   Please note that the items in the webstore have already been approved for production.  The following are some helpful tips to ensure a seamless ordering experience.    


1.  Ordering from eMarket –

Please make sure your order meets the required minimum quantity stated.

If you are the first person to order the product for the first time, setup charges may apply.

Please note color requested and logos for the corresponding product’s part number.


Order Lead time:

For existing items in web store: 7-10 business days

For new Items: 10-15 business days

If you need items sooner, please contact your customer service representative.


Additional charges apply for drop shipments and carton pack/repack services (i.e. for ceramic mugs).


2. Custom Orders

Contact your account manager or customer service representative to tell us about your event, who your audience is and what you may be interested in (if you know), and any other relevant detail.  If you need some inspiration, we are happy to put a presentation of items together that would tie in directly to your request and vision.

In order to make your project a success, the more details the better!  Such as:

  • When you need your order delivered by or the date of the event that they are for.
  • How you would like to decorate or envision your project.
  • The quantity of items that you need.
  • The budget you have in mind


3. What Happens Next?

Once you have selected your items, we send a virtual to your Procurement department to ensure the branding is compliant and approved.

Once approved, we then forward the approved item to your IT team to be uploaded into your eMarket system.  This process takes approximately 3-5 business days.  Please allow for this time when planning your order for an upcoming event.


4. ArcelorMittal/USW Items

All USW items need to be made in the USA and embroidery must be done by a Union facility.